Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from humanobyepoch.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    – “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    – “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

These technologies allow the monitoring of important data that will make the navigation easier and more efficient.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.  

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you; screen our orders for potential risk or fraud; when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

DATA RETENTION

When you place an order through our website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at care@humanobyepoch.com

 

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HERE'S WHAT TO DO TO PROPER TAKE CARE OF YOUR CLOTHES

Admittedly, many of us wash our clothes after each wear. However, with some items, that’s not really necessary to do. Most of the times, if your piece is not dirty, it just needs to be shaken out and aired to be good for another day. This not only helps reducing the environmental footprint, but it also helps maintaining the quality of your garments for longer. The more you wash it, the quicker your piece will lose its color and overall quality.

Washing at low temperatures is great not only for your clothes, but also for the environment. We suggest machine washing at maximum 30ºC. This helps preserving the color of your pieces, as well as preventing them from losing their shape. Washing at higher temperatures might damage and shrink the fabrics.

In each product page you can see the specific garment care instructions and recommendations. These aren’t just a formality. Because our fabrics are not synthetic, they need to be maintained with care. The garment care instructions are intended to help you keep the quality of your pieces for longer.

Before running your washing machine, make sure you’ve accumulated enough clothes to fill it up. This will significantly reduce the consumption of water and energy over time. However, be careful to not overfill it, as it can lead to poorly washed items and even damage them due to friction.

Before washing, please sort your garments by color. We recommend separate them in three categories: whites, light colored and dark. This can prevent dye transfer problems during washing.

Wash all of your colored garments inside out and follow all the garment care instructions.

When cleaning stains, please avoid the use of solutions with bleach, as this can alter the color of the fabric.

Avoid drying your clothes in direct and bright sun light for long periods of time, as this can accelerate color fading over time.

The longer you wait, the harder it will be to treat stains. These are easier to remove when they haven’t set into the fabric.

Tumble dryers have a significant impact on the environment, as these use a lot of energy. Not only that, but dryers can also damage your clothes and alter their shape. If you can, skip the dryer completely. However, we understand that’s not always possible. If you’re using a dryer, use a low heat setting. The higher the heat, the higher the risk of shrinking.

Most of the times, air drying is the best option. Not only does it have zero impact, but it also helps maintaining the quality of your clothes for longer. In this case, if possible, avoid long exposure of your garments to direct and bright sunlight, as this can lead to fading of the colors over time.

As soon as you finish washing your clothes, we recommend gently shake them to remove some wrinkles and hang them properly to dry. By doing this, you’re ensuring that there will only be minimal wrinkles before ironing, which makes the entire process much easier. Sometimes, this process might be enough and you can skip ironing entirely.

We recommend steaming instead of ironing, as it’s less aggressive for the fabric fibers. However, there will be some items that do need some ironing.

If you’re ironing garments made of cotton, make sure they’re slightly damp prior to ironing, or use the steam setting on the iron. This will make the fibers smoother and the process of ironing much easier.

We recommend ironing all of our clothes at low/medium temperatures, inside out. This will help avoid any possible damage in outer side of the fabric. Finally, please avoid ironing directly on the print or embroidery, as this can damage it over time.

If you can, reduce the consumption of clothes that contain any type of plastic in their composition, such as: polyester, nylon, elastane or acrylic. Every time you wash these fabrics, microplastics are released into the water systems and consequently into the aquatic ecosystem. This happens because a lot of these microplastics are just too small to be filtered by the current waste treatment plants. By entering into oceans and rivers, they pose a potential danger not only for the environment and the marine life, but also for our own health, as we can ingest them through food and water. All of our pieces are made of 100% organic cotton. However we also need to consider the labels, sewing threads, embroideries or other embellishments, which can be made with synthetic fibers. We care about every single component of our pieces, and so we believe that we should inform you the best we can about them. Unfortunately, some of our sewing threads and embroidery are made of polyester. We recommend always using a Guppy Friend washing bag, as it collects the microplastics that are released from garments in the wash and prevents them from entering in the water supply systems.

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